A solution is only as valuable as the foundation it stands on. That's why relationships matter, and why we go the extra mile to truly understand our clients' unique business needs.
Challenges are opportunities for success. Together, we'll lay the foundation for success that will last.
Leadership
Ande Smith
President
Ande leverages his wealth of government and private sector experience to support higher education.
Ande has served as CIO for the state of Maine and CTO for the state of Connecticut. He's also acted as CISO for large private sector organizations.
He accepted his BS in Nuclear Engineering from Rensselaer Polytechnic Institute, a Masters of Public Affairs from the University of Connecticut, and earned a Juris Doctor from the University of Maine School of Law.
Mary Natale
Chief Operating Officer
Mary provides support for Delivery Services and Operations.
She has over 30+ years of extensive IT, Cybersecurity, Risk, Compliance & Audit and Regulatory experience. Her previous experience with a multinational global bank allows her to offer Deer Brook's leadership team a unique and effective perspective.
Mary earned her BSBA in Computer Information Systems from Suffolk University.
Zachary Watkins
Principal, VP of Technical Services
Zachary drives and supports our Technical Services team.
As a Cyber Systems Operations specialist for the United States Air Force, Zachary is prolific and experienced in a variety of technical services including developing systems, maintaining equipment, and keeping systems compliant.
Zachary is a Certified Ethical Hacker, and has both Server+ and Security+ certifications.
Delivery Leaders
Chris St. Aubin
Principal, VP of Financial Services
Chris advocates for bankers with InfraGard and serves as President of the Board for Maine InfraGard, while acting as the New England Regional Financial Services' Sector Chief.
He has 15 years of experience with banking technology, and has served in security officer roles within many community banks. Additionally, he has served as Information Security Officer for a Defense contractor and as Global Security Officer in high tech manufacturing.
Chris earned his BS in Computer Information Systems from Hodges University.
Arthur Ream
Information Security Professional Services
Arthur's extensive background includes healthcare services, application development, and auditing.
He serves as a professor at Bently University for Information Process Management, and Cybersecurity and Information Technology. He's also a regular speaker at forums and conferences for healthcare IT security.
He earned his BS in Information Technology, minoring in Business, from the University of Massachusetts Lowell. He earned his MBA at Bentley University.
Hope Jacobson
Higher Education Program Services
Hope drives our Higher Education Services.
Hope's wealth of experience includes serving as assistant vice president of a large national bank and spending her earlier years as liaison between clients and departments.
With an interest for business process improvement, Hope is committed to providing success and satisfaction for clients.
Joseph Smith
Delivery Leader, Tech Services
Joseph is Deer Brook's Technical Services Delivery Manager, ensuring that all aspects of our technical projects are completed efficiently and effectively.
He previously served as a Human Resources Non-Commissioned Officer with the Maine Army National Guard, and currently serves as a Combat Engineer.
Joseph attended the University of Southern Maine.
Deseret Scharett
Higher Education Application Services
Deseret specializes in managing application services implementation for higher education institutions.
Her 18 years of experience include time as Director of Professional Services at Modern Campus, as well as numerous prior Director positions at Trident Technical College.
Deseret earned her BA in Management and Marketing from Park University, as well as a Master's Degree in Adult and Higher Education Administration from the University of South Dakota.
Melissa Hernandez
Higher Education Tech Services
Melissa is an Information Technology bar-setter with international leadership experience and the skills to exceed operational goals.
Her 25 years of experience include holding various positions that demonstrated her command of best practices and fostering environments where continuous improvement was encouraged.
Melissa earned her MS in Organizational Leadership and BS in Computer Science at Southern New Hampshire University, formerly New Hampshire College.
Certifications
Our team of 20 strong is comprised of industry professionals who bring a wealth of experience to the table. With years of experience, our team has the certifications to back up its work.
We take pride in our team members' expertise of our respected fields, as well as the certifications we have all worked hard to achieve.
