Slate Administrator
Full-Time
Remote with occasional on-campus visits
About the Role
We are looking for a motivated Slate Administrator to join our team in a client-facing role that will work with a cross-functional team at community college in Montana to design, create architecture for, and implement a successful CRM strategy.
What You'll Do
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Identify best practices and develop system implementation and project plans
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Map, assess, analyze, and refine current processes and initiate change to streamline and make processes more efficient
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Work with IT staff, departments, and functional teams to troubleshoot issues with workflow and data integration, system monitoring and data integrity checks; design optimal solutions and leverage vendor support and resources to advance college enrollment goals
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Identify and lead projects which create systems that provide timely, accurate, and useful data, information, metrics and analysis to department areas, internal and external, to support data-driven decision-making
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Collaborate and develop standard and custom reports, run reports and monitor/audit to ensure accuracy of data and reports, including compilation of key performance indicators within the system and the departments utilizing the CRM
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Work with department(s) to design and implement new functionality
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Identify the new business process and the impact on the department/end users
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Coordinate testing of upgrades with IT, module managers and end users. Troubleshoot issues and potential bugs
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Collaborate with users to understand current and future needs and to develop system enhancements / functionality; coordinate and maintain security profiles, access rights, and roles for all CRM users
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Provide initial and ongoing training and support for staff users of the CRM system; assist in the development of training materials and user documentation.
What We're Looking For
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Understanding of ERP systems (Elements or CAMs preferred) and CRM systems (Technolutions Slate preferred)
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Ability to work effectively with all users, promote teamwork and communicate, verbally and in writing, technical and non-technical information to all college staff and vendor technical support staff
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Ability to develop documentation related to technology systems
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Broad knowledge and understanding of higher education recruitment, admissions, retention, student success, and other enrollment management processes and best practices
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Collaborative mindset and creative approach to systems; thrive in a team environment
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Experience with HTML preferred
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Project management skills
Who Are We?
Deer Brook Consulting is a veteran-owned cybersecurity and IT advisory firm based in Maine.
We help small and mid-sized organizations across defense, education, finance, and healthcare strengthen security, ensure compliance, and achieve resilience. We deliver enterprise-grade solutions with a personal touch.
