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Higher Education

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Take Your Institution to the Next Level

The ultimate goal is to see students reach their full potential and to provide them with the resources to do it. Deer Brook offers higher education institutions a path to reach that goal. With our unique expertise and perspective in higher education, we'll help you make sure your institution has the right systems in place to ensure that your students are always put first.

With our specialized solutions, designed to be sustainable and effective, you'll be able to meet every challenge and secure a bright future for your institution and your students.

 

The ultimate goal is within reach.

What We Do

Our team delivers on complex projects while weaving process innovation into the fabric of transformation and adoption.

With our proven management and communications model, we resolve challenges and fiercely represent the interests of our colleges.

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Who We Are

Hope Jacobson

Hope Jacobson

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Vice President of Higher Education

With a deep passion for innovation and collaboration, Hope guides a dynamic and skilled team of IT professionals that empowers institutions to prosper.

With over 20 years of IT experience, Hope thrives on bringing cross-functional teams together to achieve both tactical goals and big-picture initiatives.

She is a Certified Information Systems and Security Professional (CISSP) and studied Business Administration at the University of Southern Maine.

Deseret Scharett

Deseret Scharett

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Director of Business Applications, Higher Education

Deseret is a problem solver at heart, using collaboration, diverse perspectives, and strategic questioning to move initiatives forward.

Her extensive background in integrating multidisciplinary teams has been instrumental in designing and developing higher education solutions.

Deseret holds a Bachelor of Arts in Management and Marketing from Park University and a Master’s in Adult and Higher Education Administration from the University of South Dakota.

Sonia Young

Sonia Young

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Senior Business Analyst, Higher Education Applications

Sonia has an extensive background in integrating teams and applications to facilitate higher education solutions that support critical infrastructure and business processes.

Adaptable and an excellent communicator, she thrives on solving complex challenges and building meaningful relationships with clients.

Sonia holds a Master of Science in Management and Leadership from Western Governors University and a bachelor’s degree in Management from Clemson University.

Kirk leverages his expertise in operations management, process improvement, and change management to optimize systems and technologies for higher education institutions.

His data-driven approach, combined with a strong commitment to Lean Six Sigma principles, allows him to deliver practical and effective solutions that meet business needs.

Kirk holds a B.S.B.A. in Financial Management from Suffolk University and MBA from Plymouth State University.

Kirk Estes 2

Kirk Estes

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Project Manager

Paul collaborates with colleges and universities to assess and refine strategic, operational, and organizational processes.

With over 20 years of experience in higher education leadership, Paul has a proven track record of designing practices that create efficiencies and maintain regulatory compliance.

Paul holds a Bachelor of Arts in Learning Disabilities and Social Studies from Hope College, a Master of Arts in Educational Administration from Michigan State University, and a Doctor of Philosophy in Higher Education Leadership from Western Michigan University.

Paul Ballard

Paul Ballard

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Senior Education Consultant

Joshua leads the design and optimization of seamless ETL workflows, integrating diverse data sources into unified, high-performance pipelines.

He specializes in designing and curating advanced data models that align with institutional goals, enabling impactful decision-making and transformative growth.

Joshua holds a master’s degree in Information Technology from La Rochelle Université.

Joshua Eale

Joshua Eale

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Senior Data Architect / Data Scientist

Services

SIS Selection & Implementation

Save time and reduce stress with our team that has expertise in the entire SIS implementation process. We'll get you across the finish line.

CRM Implementation

With expertise in Microsoft Dynamics 365, our team will help you tailor your CRM to your specific needs.

Data Analytics & Migration

Partner with our experts to unlock insights and drive decisions that respect the individuality of your institution.

RFI & RFP Procurement

We can help you understand your business needs. Let us help you set yourself up for sustainable, long-term success.

LMS Configuration

Maximize the impact of your LMS with scalable configurations and management tailored to your institution.

Finance System Integration

Boost your efficiency while introducing streamlined payment processes for your community.

Are You Ready?

We're not about serving a one-size-fits-all solution.

We're about setting the foundation for long-term success that you need.


We empathize with your challenges and we have the expertise to develop solutions that are cost-effective, sustainable, and align with your needs.

 

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